Privacy Policy

📅 Last updated: February 9, 2025

Welcome to Loomizz! We value your privacy and transparency in the use of your data. This Privacy Policy explains how we collect, use and protect your personal information when you use our app and website.

General Information

Loomizz is a gamification and loyalty app that allows users to earn rewards by completing missions. By using Loomizz, you agree to the collection and use of your personal data in accordance with this policy.

Data Collected

We only collect data necessary to improve your experience on Loomizz:

📌 Data you provide to us

Account information: First name, last name, email, phone number (optional).

Profile picture (if added).
Preferences and interactions with the application.

📌 Data collected automatically

Location data: To offer personalized and relevant missions.

Browsing data: Time spent on the application, interactions with features.
IP address and device information (model, operating system).

📌 Data collected via third parties

Loyalty Partners: Certain interactions with our partners may be transmitted to us as part of offers and rewards.

Why do we collect your data?

Loomizz uses your data to:

✅ Personalize your experience (missions tailored to your location and preferences).
✅ Improve our services and understand how the app is used.
✅ Provide rewards and promotions based on your engagement.
✅ Ensure security and prevent fraud.
✅ Communicate with you (notifications, emails about new offers, customer support).

Sharing your data

We do not resell your data. However, it may be shared with:

🔹 Business partners: To offer you exclusive offers and benefits.
🔹 Service providers (hosting, analytics, customer support).
🔹 Legal authorities: If required by law or in case of fraud.

All our partners adhere to strict data protection standards.

Cookies and Tracking Technologies 🍪

We use cookies to improve the user experience. These cookies allow:

Save your preferences.

Analyze the audience and usage of the application.
Refine the offers and advertisements displayed.

You can manage or disable cookies in your browser settings.

Security of your Data

We implement advanced security measures to protect your information:

🔹 Data encryption.

🔹 Secure servers with restricted access.
🔹 Enhanced authentication to protect your account.

Despite these measures, no system is infallible. In the event of a data breach, we will notify you immediately.

Data Retention

We retain your data for as long as your account is active.
After deleting your account, your data will be deleted or anonymized within 30 days.

Your Rights

✔ Access your data and obtain a copy.
✔ Modify or correct your information.
✔ Request deletion of your account and data.
✔ Limit the processing of your data.
✔ Withdraw your consent at any time for certain features.

To exercise these rights, contact us at contact@loomizz.fr

Changes to this Policy

We may update this Privacy Policy. Any changes will be communicated through the App and our website.

Contact

📩 Email: contact@loomizz.fr
🌍 Website: www.loomizz.com

If you have any questions, please feel free to contact us!